Frequently Asked Questions

Are your parts genuine?
Our parts are aftermarket brand (unless otherwise stated) and are of top quality and made to meet the Original Manufacturers (OEM) specifications, so you get essentially a part that does the same job for at a much reduced price to suit your budget.

Do your sensors have any warranty?
Yes all our sensors and parts come inclusive of a 1 year warranty
 
How do I place an order?
Search the categories on the left hand side then simply select your make and model of vehicle, once you have found the correct part simply place your order, you can call us on 01603 722333 or make your payment through our secure payment gateway which includes most credit / debit card types and Pay Pal, and your part will be on it’s way to you.

I'm not sure if this is the right sensor?
You can call us on 01603 722333 and we will do our utmost to help, it is always a good idea to compare the part number from your part and match it with the details in the listing.

Are the auto sensors used or reconditioned?
No all sensors and fuel pumps are brand new, they are factory tested and defective free, we have spent many years researching and looking for the best suppliers.

I think I have ordered the wrong part, what can I do?
Please contact us if this has happen so we can resolve this issue in the way acceptable to both parties.

The auto sensor does not work.
As our auto sensors are brand new and factory tested, they should reach you in full working order. If you think the part you have received is defective then please contact us first before returning it to us and once the item has been confirmed as defective we will issue you a replacement.

How long will it take to get my order from auto-sensor?
If you order before 2.30pm mon to friday then it will be dispatched the same day. See our delivery information for more details.

What makes and models of auto sensor do you supply?
We offer auto sensors for a wide range of makes and models, have a look at our home page and you can search on make, model and part number.

I cannot find the sensor I am looking for, can you help me?
We only sell the products listed on our site. But we can always try to locate the part you need, just let us know.

Can you help me, I’m not sure if the auto sensor is the problem?
Although we are auto sensor specialists, we cannot solve complex technical problems over the phone.
Therefore, if you have any serious doubts about the diagnosis of a problem or don’t have the necessary tools or knowledge to remove/fit certain parts, we really recommend that you consult or seek the assistance of an automobile specialist before placing an order on our site.

I live locally can I collect parts from your premises ?
Yes you can in most cases, weekdays only but you must call us first  01603 722333